Refund & Cancellation Policy
Last updated: 28 October 2026
We want you to be happy with what you buy. This policy explains when you can cancel and get your money back.
Course (modules and Complete Program)
- Before the batch starts: cancel any time for a full refund.
- After the batch starts: ask within 7 days of payment for a full refund, as long as you have not completed more than the first 2 days of lessons.
- After that, fees are not refundable, but you may move to a later batch once (ask us).
- Certificates already issued are revoked if a refund is given.
Ready templates
- Before work starts: cancel within 3 days of payment for a full refund.
- After work starts: any advance covers work already done and is not refundable.
- After delivery: no refund, but we fix any problem in what we agreed to deliver.
Custom web apps
Custom work is billed in stages agreed in writing before we start. Payments for completed stages are not refundable. If we cannot deliver an agreed stage, the payment for that stage is refunded in full.
How to ask for a refund
Write to info@sterytech.in or WhatsApp us with your name, mobile number and payment reference (for example ST-C-0107). We reply within 2 working days.
When you get the money
Approved refunds are sent to the original payment method within 5–7 working days. The time your bank takes to show it can vary.
Contact
Questions? Write to info@sterytech.in or message us on WhatsApp at +91 73838 22238. We reply within 24 hours.